City to Deliver Essential Services During COVID-19 Outbreak

March 28, 2020 - A message from Franklin County Public Health: Please DO NOT call 911 to report a business about operating under the stay home order. 911 should only be called for emergencies. If you have concerns email and provide as many details as you can. Thank you! 

March 27, 2020 - As a reminder, recycling service is suspended during this time. SWACO offers recycling drop-off locations around Columbus. To find one near year, visit

March 26, 2020 - There is a great deal of information circulating related to COVID-19. Be sure to check trusted sources such as this page,, Franklin County Public Health, or the Centers for Disease Control and Prevention for the most accurate information.

March 25, 2020 - A Few Things to Know During COVID-19: Hear from Mayor Kearns and our first responders about how they are taking steps to keep you and themselves protected during the COVID-19 outbreak by clicking the COVID-19 image. COVID-19 Video Screenshot

March 24, 2020 - Though the State is encouraging many of us to stay at home, we are still finding ways to help you stay active. Our staff at the Grandview Center has created a series of fun workout videos to keep you active while we all do our part to slow the spread of COVID-19. Watch them now. If you are venturing out to one of our parks for some fresh air, please remember to do so safely and practice social distancing. Additionally, all playgrounds are closed at this time per the State of Ohio’s Stay At Home Order.

COTA: COTA is making major changes to its routes, including Line 13 serving Grandview Heights. For more information, visit the Community Resources tab or COTA’s website.

Building Department: Effective Tuesday March 24, 2020 – The Building and Zoning Department will continue to provide inspections to construction projects currently under construction and not occupied in accordance with the State of Ohio “Stay at Home” order. During any interior inspections, the building, floor or area to be inspected must be vacated by any workers/persons before the inspector enters to complete the inspection. (If required, per specific job-site safety requirements, only with the project site superintendent with proper social distancing). Our inspectors have the right to cancel an inspection if someone at the site is displaying signs of illness or workers have been asked to self-quarantine. Effective Tuesday, March 24, 2020 – our inspectors will no longer inspect residential structures that are currently occupied. Any/all other business inspection types, exterior inspections and emergency inspections (i.e. siding, roofing, sewer repairs, etc..) will continue on a case by case basis, as always call us at (614) 481-6220. Under this emergency condition - Building Inspectors reserve the right to reschedule inspections if deemed necessary. If you, your contractor, or anyone at the site has exhibited symptoms of COVID-19 or tested positive, please call (614) 481-6220.

March 23, 2020 - Tonight at 11:59 p.m., the State of Ohio’s Stay At Home Order will go into effect. Below is a letter from Mayor Kearns regarding this Order and the status of the City operations. The Proclamation for 2020.03.23 L to residents Civil Emergency COVID-page-001 Opens in new windowthe State of Civil Emergency can be found here. To comply with the State, playgrounds at our City parks will be closed. Trash collection will remain on schedule this week, but please take trash on your trash collection day to the curb if you are physically able unless you have alley trash pick-up. 

March 22, 2020 - This afternoon, Governor DeWine announced a much-anticipated “Stay at Home” order that will go into effect tomorrow, March 23 at 11:59 p.m. until April 6. This order mandates that Ohioans stay at home unless they are traveling to work for an essential business or doing an activity that is declared essential. More information on how this will impact the City’s operations will be made available soon.

March 21, 2020 - Due to the impact of the extremely heavy rains overnight, the City will be offering a one-time special trash collection on Monday, March 23 for any items that were impacted by basement flooding. Please place items that may have been damaged by flooding that you would like to have hauled away at your curb or alley before 7:30 am on Monday. Regular trash collection will remain on schedule next week so please do not include items for regular trash collection in Monday’s pick up. As reminder, please place trash out for regular collection at your curb or alley on your scheduled date if you are physically able to do so.

March 20, 2020 - Want to get COVID-19 and City operations notifications delivered via text or email? Sign up for Notify Me through the City’s website and opt in to receive updates from Grandview Heights Information. Visit the Notify Me page to sign up now! 

Due to Governor DeWine’s order closing most BMV deputy registrar locations, effective immediately the Grandview Heights Police Department will not be issuing citations for expired license plates or driver licenses until further notice.

With yesterday being the first day of Spring, temperatures will trend upward in the coming weeks. If you are enjoying the outdoors, we strongly encourage that you practice safe social distancing as recommended by the Centers For Disease Control (CDC) and the Ohio Department of Health. However, we discourage use of playground equipment in our City parks at this time.

March 19, 2020 - There is a great deal of information being shared right now amid the COVID-19 outbreak. We are updating our website and social media daily with new information. 

Our goal is to provide you with uninterrupted service and maintain critical infrastructure such as Police, Fire/Emergency Medical Services, dispatching/911, public utilities, and trash collection while protecting public health and our employees. Without a healthy workforce and under the current circumstances throughout Ohio, at best we can continue to provide basic services. To ensure that our employees remain healthy, we are practicing social distancing as recommended by the CDC as well as rotating employees on shifts. Should one shift be exposed to the virus, other shifts can continue the provision of basic services. Many employees have been redeployed to meet operational needs. Our employees have been placed on emergency standby when not on duty. The number of employees interacting with each other and the public at any one time has been reduced to preserve our manpower as this situation is expected to last weeks into months.

To help minimize potential personal contact and make trash collection more efficient for our smaller Service Department shifts, we ask that effective immediately you please place your trash at the curb if you are physically able to do so. Please note alley trash collection is NOT included in this request. If you would prefer to recycle your items while the City’s recycling service is suspended, please visit to locate a SWACO drop-off location near you.

We thank you for your patience as we navigate this unprecedented public health emergency.

March 18, 2020 - Community Resources

The Ohio Department of Health recommends the following precautions:

  • Wash hands often with soap and water for at least 20 seconds; dry hands with a clean towel or air dry hands.
  • Use alcohol-based hand sanitizer when soap and water are unavailable.
  • Cover your mouth with a tissue or sleeve when sneezing or coughing.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Stay home when you are sick.
  • Avoid contact with people who are sick.
  • Clean “high-touch” surfaces daily. These include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, desks, and tablets.

March 16, 2020 - The City of Grandview Heights is preparing to deliver essential services to you during the COVID-19 outbreak. With the recommendation from the State of Ohio and Governor Mike DeWine to limit personal contact and practice social distancing, the City is scaling back operations to include essential services only. We remain committed to delivering exceptional services and will make every effort to continue to do so during this period. Below is a summary of what to expect by Department. 

At this time, the City will remain open during normal business hours, but residents should attempt to resolve issues through the website and contact departments by phone or email with service questions. Please do not walk in to conduct City business, as access to the Municipal Building and Service Building will be restricted to essential business only to protect health and safety. Grandview Center is closed to the public. If adjustments to operations are needed, they will be updated on this page. 

Our operations are planned as indicated below: 

General Questions 

If you have general City questions, please call (614) 488-3159 during business hours and we will be happy to assist you. We look forward to resuming normal operations as soon as possible. 

Police Department  

Police will remain on duty 24 hours a day. If it is an emergency, call 911. In an effort to minimize the potential exposure of COVID-19 to our safety forces and dispatch personnel, call (614) 488-7901 to file any Police reports that are minor or of a low level crime. Please do not walk in to the Police Department. If you are at the Municipal Building and need assistance, call (614) 488-7901 and a Police Officer will meet you outside. We can also be reached on the City webpage to address a concern at

Fire Department 

Dial 911 if you are suffering from a medical emergency. In an effort to prevent the spread of COVID-19, please do not come to the Fire Station/Municipal Building for medical treatment unless it is a medical emergency. If you are feeling symptoms such as a fever, cough, or shortness of breath, stay home and contact your healthcare provider. If you are showing symptoms related to COVID-19, please tell Dispatch when calling 911. All child car seat inspections are canceled until further notice.

Service Department 

At this time, trash pickup will remain on schedule, but recycling pickup is suspended. For the safety of our employees, please ensure your trash is properly bagged. Hold your recyclables until we are able to restart recycling services or place them in the trash to be sent to the landfill. Bulk pickup is suspended and yard waste pickup will not start as planned in April. Right-of-way and other permit applications should be accessed online or by calling (614) 488-4728. Any other Service-related questions should be directed to (614) 488-4728. 

Building Department 

Building inspections will continue on a case by case basis. Please note that Building Inspectors reserve the right to reschedule inspections if deemed necessary. If you, your contractor, or anyone at the site has exhibited symptoms of COVID-19 or tested positive, please call (614) 481-6220. Building permits are available online as well. All permits, registrations, BZA & Planning Commission applications, etc. and all construction drawing & plan revisions are be required to be submitted electronically by PDF to All Planning Commission and Board of Zoning Appeals meetings are canceled until further notice.

Parks & Recreation Department 

At this time, parks remain open, but programs and practices are canceled. The Grandview Center is closed until further notice. All Parks & Recreation programs, activities, rentals, and events are canceled unless otherwise posted, including the Easter Egg Hunt scheduled for April 11. If you have already reserved a space rental, staff will contact you directly. Park restroom facilities will also remain closed.  

Mayor’s Court  

Grandview Heights’ Mayor’s Court will be temporarily postponed.  All pending cases are continued until April 9, 2020 or a later date and will be rescheduled on a staggered schedule to avoid overcrowding at City Hall. Persons scheduled to attend Mayor’s Court between March 17 and April 9, 2020 will receive a notice from the Clerk of Court of their new court date.  

Pay Ticket Online  

Finance Department 

As a reminder, all Grandview Heights residents must file with the Regional Income Tax Agency. If you need assistance or have tax questions, please call (614) 481-6207.